Card answers, fees and self-service for F&I representatives.
The shared support surface for PayCentral cardholders and Innovation Group F&I teams, every answer below maps to a real PayCentral tool: the mobile app, getmybalance.co.za and our published fee schedule.
Three real tools, one workflow
Everything in this portal points cardholders to where they can already serve themselves today.
getmybalance.co.za
Cardholder portal, check Card & Wallet balance, download statements, transfer funds and update contact details.
PayCentral mobile app
Activate a new card, reset PIN, transfer Wallet → Card, block / unblock and see every transaction live.
CashCentral fee schedule
The live PayCentral CashCentral fee table, monthly, loading, transfer, ATM and dormancy. Cited in every FAQ answer.
Two products. One support portal.
Everything Innovation Group F&I representatives need to support cardholders on the PayCentral Card and on Get My Balance: activation, balances, statements, fees and a number to call.