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Training Portal

Learn every PayCentral workflow

Bite-sized video lessons, downloadable manuals and step-by-step guides, built for fast onboarding and confident daily use.

Featured · 4 min
Getting started with PayCentral cards
A full walkthrough of the cardholder experience.
PIN reset · 2 min
Step-by-step USSD and app flow.
Wallet transfer · 3 min
Move money between Wallet and card.
Statements · 4 min
Find, download and share.

How-to library

Eight essentials every F&I rep should master.

Reset PIN
Reset your card PIN via the PayCentral app or USSD.
Watch Guide
Wallet transfers
Move balances between your Wallet and PayCentral card.
Watch Guide
Download statements
Pull monthly statements from the cardholder portal.
Watch Guide
Disable card
Instantly disable a lost or compromised card.
Watch Guide
Update cellphone/email
Keep your contact details current for OTP delivery.
Watch Guide
Monthly fee breakdown
Understand every fee that appears on your statement.
Watch Guide
Check balances
View Wallet and card balances in real time.
Watch Guide
Annual statements
Request and download year-end statements.
Watch Guide

Download centre

Manuals, brochures and quick reference cards.

Cardholder Quick Start
PDF · 1.4 MB
F&I Operations Manual
PDF · 3.2 MB
PayCentral Brochure
PDF · 2.1 MB